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List of Alerts - Dynatrace

This page lists all out-of-the-box alerts included in the PowerConnect for SAP — Dynatrace App. Each alert is a Davis event processor deployed to the OpenPipeline log pipeline: when an ingested log record matches the alert's matcher (DQL), a CUSTOM_ALERT Davis event is raised against the corresponding SAP instance entity. Alerts are grouped by the categories shown in the app's Alerts section.

Category

Alert

Alert ID

Matcher

What it checks

Availability

CCMS - Low System Availability

davis.sap.ccms.sys_avail

matchesValue(dt.source_entity_name,"CCMS") and matchesPhrase(path,"InstanceAsTask\Availability") and ccms_avail_perc < 50

Raises an event when CCMS reports an instance availability below 50%.

Availability

SM51 - Inactive Application Server

davis.sap.sm51_state.inactive_app_servers

matchesValue(service.name, "sap:abap") and matchesValue(dt.source_entity_name, "SM51_STATE") and (matchesValue(state, "2") or matchesValue(state, "4"))

Raises an event when an application server is reported in an inactive state in SM51 (server state 2 or 4).

Database

HDB_DBCC_ALERT - Critical HANA Alert

davis.sap.hdb_dbcc_alert.critical

matchesValue(service.name, "sap:abap") and matchesValue(dt.source_entity_name, "HDB_DBCC_ALERT") and alert_rating >= 5

Raises an event for each SAP HANA internal alert with a Critical rating (rating 5 or higher).

Database

HDB_DBCC_ALERT - High HANA Alert

davis.sap.hdb_dbcc_alert.high

matchesValue(service.name, "sap:abap") and matchesValue(dt.source_entity_name, "HDB_DBCC_ALERT") and alert_rating == 4

Raises an event for each SAP HANA internal alert with a High rating (rating 4).

Database

HDB_DBCC_ALERT - Medium HANA Alert

davis.sap.hdb_dbcc_alert.medium

matchesValue(service.name, "sap:abap") and matchesValue(dt.source_entity_name, "HDB_DBCC_ALERT") and alert_rating == 3

Raises an event for each SAP HANA internal alert with a Medium rating (rating 3).

OS

ST06 - High CPU Utilization

davis.sap.st06.cpu_util

matchesValue(dt.source_entity_name, "ST06") and cpu_total > 90

Raises an event when the total CPU utilization reported by ST06 exceeds 90%.

OS

ST06 - Low Free Memory

davis.sap.st06.memory_util

matchesValue(dt.source_entity_name, "ST06") and isNotNull(free_mem) and free_mem < 10

Raises an event when the free memory reported by ST06 drops below 10% (i.e. memory utilization above 90%).

OS

ST06 - Inbound LAN Packet Errors

davis.sap.st06.packet_errors_in

matchesValue(service.name, "sap:abap") and matchesValue(dt.source_entity_name, "ST06") and matchesValue(dt.source_entity_type, "LAN_SINGLE") and in_errors != 0

Raises an event when ST06 LAN monitoring reports inbound packet errors on a network interface.

OS

ST06 - Outbound LAN Packet Errors

davis.sap.st06.packet_errors_out

matchesValue(service.name, "sap:abap") and matchesValue(dt.source_entity_name, "ST06") and matchesValue(dt.source_entity_type, "LAN_SINGLE") and out_errors != 0

Raises an event when ST06 LAN monitoring reports outbound packet errors on a network interface.

Performance

SM51 - BTC Work Process Queue Wait

davis.sap.sm51_queue.btc_wait

matchesValue(dt.source_entity_name, "SM51_QUEUE") and matchesValue(req_type, "BTC") and req_wait != 0

Raises an event when requests are waiting in the background (BTC) work process dispatch queue.

Performance

SM51 - DIA Work Process Queue Wait

davis.sap.sm51_queue.dia_wait

matchesValue(dt.source_entity_name, "SM51_QUEUE") and matchesValue(req_type, "DIA") and req_wait != 0

Raises an event when requests are waiting in the dialog (DIA) work process dispatch queue.

SAP

SM37 - Job Failed

davis.sap.sm37.job_failed

matchesValue(dt.source_entity_name, "SM37") and isNotNull(jobstate) and matchesPhrase(jobstate, "Failed")

Raises an event when a background job finishes with the status Failed in SM37.

SAP

SM13 - Failed Update

davis.sap.sm13.failed_update

matchesValue(dt.source_entity_name, "SM13") and (matchesValue(vbstate,"253") or matchesValue(vbstate,"255"))

Raises an event when an update record ends in an error state in SM13 (VB state 253 or 255).

SAP

ST22 - ABAP Dump

davis.sap.st22.dump

matchesValue(dt.source_entity_name, "ST22") and isNotNull(dumpid)

Raises an event for every ABAP short dump recorded in ST22.

SAP

SM12 - Aged Lock Entry

davis.sap.sm12.aged_locks

matchesValue(dt.source_entity_name, "SM12") and matchesValue(older_than_24h,"1")

Raises an event when a lock entry in SM12 is older than 24 hours.

Webservice

SM59 - Failed RFC Destination

davis.sap.sm59.failed_rfc_dest

matchesValue(service.name, "sap:abap") and matchesValue(dt.source_entity_name, "SM59") and matchesValue(success,"0")

Raises an event when the connection test of an RFC destination in SM59 fails.

Webservice

SMQ1 - Outbound Queue Failure

davis.sap.smq1.outbound_queue_failures

matchesValue(service.name, "sap:abap") and matchesValue(dt.source_entity_name, "SMQ1") and (matchesValue(qstate, "CPICERR") or matchesValue(qstate, "SYSFAIL") or matchesValue(qstate, "VBERROR") or matchesValue(qstate, "SENDED"))

Raises an event when an outbound qRFC queue in SMQ1 is in an error state (CPICERR, SYSFAIL, VBERROR or SENDED).

Webservice

SMQ2 - Inbound Queue Failure

davis.sap.smq2.inbound_queue_failures

matchesValue(service.name, "sap:abap") and matchesValue(dt.source_entity_name, "SMQ2") and (matchesValue(qstate, "CPICERR") or matchesValue(qstate, "SYSFAIL") or matchesValue(qstate, "VBERROR") or matchesValue(qstate, "SENDED"))

Raises an event when an inbound qRFC queue in SMQ2 is in an error state (CPICERR, SYSFAIL, VBERROR or SENDED).