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KB 210 - Performance issues related to PO Performance Extractor in PowerConnect Java

Category: Information

Priority: High

Platform: JAVA

Version: 1 from 01.04.2024

Description

You are seeing performance issues in your PO system with many threads stuck waiting to acquire a lock that appears to be held by the PowerConnect user whilst retrieving the PO performance data e.g.

image-20240912-215659.png
image-20240912-215424.png


Cause

This behaviour is caused by a bug in the SAP PO Performance Data Servlet which had some new functionality introduced in SP27. A description of the behaviour can be found in this SAP Note - https://me.sap.com/notes/3442208

Resolution

Install the patch mentioned in https://me.sap.com/notes/3442208

As a temporary workaround disable the PO Performance Extractor in the PowerConnect Java UI